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Digitization and Digital - both transformations, but not the same
Digitization is about standardizing business processes and results for cost savings and achieving operational excellence.

Business Process Management from a historical perspective
BPM is about innovating, automating, improving and designing an organization and its business processes more efficiently.

Improved customer experience through digitalization: look through your users' eyes
Further digitization is justified, because digitization of processes enables better customer interactions, experiences and loyalty.

Linda and the Red Lean Mean Invoicing Machine, or how to lose customers by not thinking
It was huge and red with an amazingly large digital display, and it looked terrifying with ultra-capital fonts, shouting slogans at me.

A holistic view on how to create truly consumer-centric omnichannel retail experiences.
Omnichannel retailing is the use of a variety of channels in a customer's shopping experience including research before a purchase....

Microservices, in a nutshell.
About Microservices Microservices are hot. In a recent survey, 36% of CIOs said that they had already adopted microservices, with another...
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